Our Mission

It is the mission of the Red Door Family Shelter to provide safe and supportive emergency housing to individuals and families in need of refuge from domestic violence and to those who find themselves without accommodation.

The Red Door assists residents in their efforts to establish a stable life outside the shelter through education, counselling, community services and advocacy on their behalf.

Community Vision:

We believe in a community that respects and advances human rights through inclusive, compassionate and responsible government and sustainable social policies where collaborative community partnerships can result in the elimination of poverty, homelessness and violence.

Organizational Vision:

The Red Door strives for excellence in the provision of client-centered services that embrace diversity and fosters responsibility, professionalism and accountability to its stakeholders, positioning it as a trend-setting agency and community leader.

Values:

The Red Door is committed to delivering on its mission based on the following values:

Client Centered Service
The Red Door is a client driven agency that listens and responds to the needs of its clients and assists them in achieving independence.

Compassion and Caring
The Red Door nurtures a kind and supportive environment to foster safe and trusting relationships among and between clients, staff, students, volunteers and the larger community.

Dignity
The Red Door honours and celebrates diversity and the uniqueness of each person, welcomes and supports their individuality and upholds their Human Rights.

Professional Excellence
The Red Door provides the highest quality of service by adherence to best practices as a cutting edge learning and teaching agency.