Families come to the Shelter through a referral from agencies such as Children's Aid Societies, Public Health Department, Police Services, other shelters, through word of mouth or upon the advice of friends.   Within approximately eight weeks most families are re-established back to independent living. Individual circumstances and needs determine the length of stay. The average length of stay is two months.

If you or a family you know requires shelter call: Central Family Intake (CFI) at 416-397-5637

Central Family Intake is the clearinghouse for family shelter beds in Toronto.  

They will know if we have openings and will contact us on your behalf.

Providing Essential Services

The Red Door provides comprehensive 24-hour accommodation through
156 shelter beds at two sites in Toronto.  In addition we provide:

• Crisis counselling
• Legal and immigration assistance
• On-site medical assistance and referrals
• Child care and educational programs (on-site and in local schools)
• Case Management
• Parenting and life skills training
• Assistance in finding and keeping permanent housing
• Support to furnish and move into a new home
• Ongoing help to settle families into their new home and community