Red Door Champions FAQs | Red Door Family Shelter

Red Door Champions FAQs

Getting Started

What are Red Door Champions?
What kinds of events are Red Door Champions pages for?
What features does the Red Door Champions page have?
What’s the difference between a personal page and a team page?
What do I need to create my Red Door Champions page?
How do I get started?
How do I edit my page?


Fundraising with your Page

Where does the money I raise through my Red Door Champions page go?
How do I invite friends to donate money?
How do I update my fundraising goal?
What are some suggestions as to how I can raise more funds using my page?
How do I find out who donated to my page?
Is there a hashtag to use when promoting my page on social media?

Your Account

I've forgotten my username and/or password. What do I do?
How do I delete or deactivate my fundraising page?

Getting Started

What are Red Door Champions?

Red Door Champions are a community of passionate supporters who are fundraising to help make a difference for homeless families in need.  Being a Red Door Champion lets you create your own fundraising page and raise funds to support the programs and services at the Red Door that make bright futures possible for homeless families.

What kinds of events are Red Door Champions pages for?

  • To celebrate your birthday, anniversary, wedding, bar/bat mitzvah
  • To honor someone dear to you with a contribution to a meaningful cause
  • To raise funds with your upcoming marathon, walk or other athletic event
  • For golf, hockey or other sporting tournaments
  • For fundraising events in your workplace, or school
  • Or for any event where you want to collect funds in support of Red Door

What features does the Red Door Champions page have?



Your fundraising page allows you to collect donations that will go directly to Red Door.  You can send emails to your supporters directly from you page, or copy and paste your fundraising page link in an email.  You set a fundraising goal and see your progress live with a fundraising thermometer and a list of your sponsors.  Send follow up emails to thank you sponsors, and even ask others to join your team. You can personalize your page with a message and photograph.

What’s the difference between a personal page and a team page?

A personal page is your individual page or event page that you create to fundraise for Red Door. 

Creating a team page allows other individual pages to be grouped under your team page heading. You would create a team page if you are organizing something like a walk-a-thon or a workplace contest, where you want to have a number of individual fundraisers listed on your team page’s roster, and share the team’s fundraising goal.

If you are creating a page on behalf of a workplace, or fundraising event, you can create a personal page, and use your workplace or event name as the Page Display Name.

Here are some page examples.

What do I need to create my Red Door Champions page?

  1. A valid e-mail address
  2. A photo or video you would like to include
  3. An event idea to fundraise for!  We have some more ideas here.

How do I register?

Go to reddoorshelter.ca/champions and click “Start Fundraising”. Follow the easy, step-by-step registration process to create your page or team.
Personalize your page with your message and appeal to your supporters, and be sure to add a photo of you, or something that represents your event.  See an example page.

How do I edit my page?

Login to your fundraising centre at reddoorshelter.ca/champions to access tools to change/edit your page in the Personal Page section (or Team Page if you have one). You can click on the links under My User on the left hand side. Be sure to save any changes before moving on.

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Fundraising with Your Page

Where does the money I raise through my Red Door Champions page go?

The funds you raise through your Red Door Champions page goes towards the important programs and services that Red Door provides including, our Children’s Programs, Food Bank, and Moving Program

Some examples of how your fundraising makes a difference:

$250 - funds a day trip for children at our shelter to attend a local attraction.

$500 - moves a family into their new home with start-up furniture and household items

$1000 - provides 5 families with groceries and supplies from weekly food bank for 1 year

$5000 - funds supplies and costs for the Preschool Program at our family shelter

How do I invite friends to donate to my page?

Go to your Red Door Champions fundraising center and click on the ‘Emails’ button on the left hand menu. You can enter up to 50 email addresses, or important your email address book.  Select one of our email templates, and personalize your message to tell your friends why you are fundraising.  A link to your fundraising page will automatically be displayed in the email.

NOTE: We do not store or have access to any email address that you enter here.

Alternatively, you can send your email request from your own email account by copying the URL to your fundraising page - click on the ‘View my Page’ on the left hand menu.

How do I update my fundraising goal?

Go to your Red Door Champions fundraising center, and click on ‘Edit My Profile’.  Near the bottom of the page you will see ‘Fundraising Goal’ which you can edit. Make sure to click Save before exiting the page.

What are some suggestions for raising more funds using my page?

  • Once you've registered and set up your page, send an email to all your friends and family telling them about it.
  • Include a link to your fundraising page in the signature line or bottom of all your e-mails.
  • If you are hosting a team based event, start a challenge among your teammates to see who can raise the most funds on your team - make things fun by awarding a prize to the winner!
  • Tell people about the work you are doing as a Red Door Champion to help homeless families in your community.
  • In lieu of birthday, wedding, graduation or holiday gifts, tell your friends and loved ones to make a meaningful gift through your page to make a difference for families in need.
  • Set a realistic fundraising goal and keep yourself in check by visiting your page weekly.
  • Thank everyone who has made gifts to your page using the email templates in your Red Door Champions fundraising center.
  • Find out if your company or workplace will match your fundraising efforts

How do I find out who donated to my page?

You can simply go to your page URL, or login and click ‘View My Page’ to see a list of all of your sponsors. 
Some donors may choose to give anonymously.  If you need to see a complete list of your sponsors please contact fundraising@reddoorshelter.ca

Is there a hashtag to use when promoting my page on social media?

Yes! Add #wearereddoor or #reddoorchampions to your posts to share with us and your community of other fundraisers and supporters.  This way we can also cross-promote your event!

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Your Account

I've forgotten my username and/or password. What do I do?

No problem! If you’ve forgotten your username or password you can just email fundraising@reddoorshelter.ca and we can send you new login information.

How do I delete or deactivate my fundraising page?

Pages are automatically deactivated after the end date that you specify.

If you wish to deactivate your Red Door Champions page before the end date, you can email us fundraising@reddoorshelter.ca.  Be sure to include the name of your page as well as the page creator's name and email address.

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For any questions, please feel free to contact us at fundraising@reddoorshelter.ca, 416-915-5671 x232 or 225

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