Support Services
Food Bank
After leaving the shelter, clients can visit our weekly food bank during their transition to independence. Today’s high cost of housing means many families spend an average of 54% of their income on rent, so our food bank helps them stretch funds a little further.
In the last year alone, 161 families have used our food banks.
Healing and strengthening
Our goal is to make sure everyone leaving our shelter does so with the tools and mindset needed to build a thriving life.
We offer counselling, life-skills training and other supportive services that provide clients with emotional and psychological support.
We also have a strong network of lawyers, and other professionals who can support our clients through the challenges that often accompany homelessness.
Support for children & youth
Children are a huge priority in our programming because homelessness has a profound impact on development, and the trauma experienced can have lifelong implications.
We focus on their emotional and psychological well-being, making sure our services equip them to move on from a very difficult life experience in a positive way.
We also offer a range of services and activities to provide support and joy, such as a homework club, group activities and outings, life skills classes for teens and more.
Transitional Housing Support Program (THSP)
Support for survivors and their families
The Transitional Housing Support Program (THSP) provides community-based support for survivors of gender‑based violence and human trafficking as they work to increase safety, stability, and healing after experiences of violence and abuse.
Within gender‑based violence services, THSP has one of the broadest scopes of support. THSP workers offer a continuum of flexible, survivor‑centred services specializing in subsidized housing applications. Support is available whether or not a survivor ever accesses a shelter.
THSP workers help survivors work toward multiple goals at the same time, acting as trusted system navigators during complex and often overwhelming periods.
Through advocacy, coordination, and emotional support, THSP helps survivors and their children build safety, stability, and a path forward.
To contact a THSP worker, call 416‑423‑0310 ext. 247.
What families find at the Red Door
- Connections to professionals who can help them on their journey
- Counselling and life-skills training
- Workshops and peer-support groups
- Fun activities and homework help for young people
- Youth/parent seminars on topics like violence prevention and healthy eating
- Continued support beyond the shelter through our food bank and outreach programs
How your donation makes a difference
- Creates time and space for healing
- Supports families in setting and meeting their goals
- Provides residents with peace and reassurance
- Makes sure women and families receive timely legal assistance
- Helps children and youth make friends and build resilience
- Gives young people crucial education support
- Ensures residents feel supported beyond the shelter, finding long-term stability
