Donation FAQ

Below you will find answers to frequently asked questions regarding donations to Red Door Shelter.

Tax Receipts



What gifts are eligible for a tax receipt?

Red Door Family Shelter will issue a charitable tax receipt to an individual or organization that gives a cash, cheque, or credit card donation of $20 or more, provided that the donor does not receive any product or value — for example, a prize, dinner, or admission to an event — from the donation.

We require a donor’s full name and complete mailing address in order to issue an official tax receipt. Red Door Family Shelter does not offer split receipting for third-party events.



Do any gifts over $20 not qualify for a tax receipt?

If a donor receives any product or value from the donation, it is not eligible for a charitable tax receipt. This includes tickets, auctions, raffles, draws, donations of any business or personal services, and more.



Do you provide tax receipts for in-kind donations?

We are not able to provide tax receipts for in-kind donations. For more information, contact inkind@reddoorshelter.ca.



I’m hosting a fundraiser for Red Door Family Shelter—can donors get a tax receipt?

If you wish to offer tax receipts, you’ll need to discuss in advance your plan with Red Door Family Shelter. It’s important to understand tax receipt rules before you plan your event. Donors cannot receive any product or value — for example, a prize or a dinner — from the donation. It is your responsibility to communicate information about tax receipts to donors.



Can I collect pledges and provide tax receipts for an event in support of Red Door Family Shelter?

Yes, we can issue tax receipts for anyone who sponsors you with a donation of $20 or more. To issue tax receipts, you’ll need to provide a list with the full name, complete address, and total dollar amount received from each donor.

If you opt to create a   and collect pledges online, tax receipts will be issued automatically.

 



Do you issue tax receipts for corporate event sponsors?

If your business is receiving some form of recognition or promotional value for sponsoring an event, it does not qualify for a charitable tax receipt. However, in most cases, businesses can claim the value as a business expense, which has a greater tax advantage.



What if I donate monthly? When do I get my tax receipt?

We’ll send your receipt no later than the end of February of the following year.

Monthly Giving



What day of the month will you take my donation?

We offer you the option of either the 1st or the 15th, so you can choose whichever is more convenient.



Can I increase, pause or cancel my monthly gift?

Yes. Please get in touch with us at fundraising@reddoorshelter.ca and we’ll be happy to update this for you. Please note that your next gift may go through if your request arrives less than five days before your next scheduled donation date.

Payment Options



Can I drop off a cash donation?

Yes, please bring it to our office at 21 Carlaw Avenue, Toronto, ON M4M 2R6. We’re open between 9am and 5pm, Monday to Friday.



What payment options do you accept?

We accept cash, cheque, credit card (Visa, MasterCard, American Express) and Visa Debit.



Can I e-transfer my donation?

We don’t currently accept e-transfer gifts.